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教練核心職能

Summary 概述

The primary objective in undertaking the 2025 global coaching job analysis was to understand how coaching practice has evolved since the previous job analysis in 2019. The aim was to identify any new competencies that are now essential for coaches, to determine any competencies that are no longer relevant, and revise existing competencies where necessary. Updates to the ICF Core Coaching Competency model were made through rigorous, evidence-based methods to assess how the Knowledge, Abilities, and Other Characteristics (KAOs) of coaching have changed.

主要目標在於進行 2025 年全球教練工作分析,以了解自 2019 年上一次工作分析以來教練實務如何演變。目的是識別現今對教練已成為必要的新能力、確認不再相關的能力,並在必要時修訂既有能力。透過嚴謹的、以證據為基礎的方法評估教練的知識、能力與其他特徵(KAOs)如何改變,並據此更新 ICF 核心教練能力模型。

The 14-month job analysis used a variety of methods, including literature reviews, focus groups, analyses of tasks and knowledge, abilities, and other characteristics (KAOs), surveys, and a review of the existing competency model. These approaches were designed to (a) identify changes in the coaching profession since the last update in 2019 and (b) determine how those changes could guide updates to ICF’s competency model. This competency model is based on the data collected from nearly 3,000 coaches across the world, including both ICF Members and non-members and representing a diverse range of coaching disciplines, training backgrounds, coaching styles and experience levels.

為期 14 個月的工作分析使用多種方法,包括文獻回顧、焦點團體、任務與知識、能力及其他特徵(KAOs)分析、調查,以及既有能力模型的檢視。這些方法旨在(a)識別自 2019 年以來教練專業的變化;以及(b)判定這些變化如何指引 ICF 能力模型的更新。此能力模型基於來自全球近 3,000 名教練的資料,包括 ICF 會員與非會員,並代表多樣的教練領域、訓練背景、教練風格與經驗程度。

While no new main competencies are introduced, five new sub-competencies have been added, and revisions have been made to 11 existing sub-competencies. One competency definition was updated, and a glossary of terms has been added. The glossary can be found in the appendix.

雖然未引入新的主要能力,但增加了五項新的子能力,並對 11 項既有子能力進行修訂。更新了一項能力定義,並新增術語詞彙表。詞彙表收錄於附錄。

A
Foundation 基礎

1

Demonstrates Ethical Practice 展現道德規範

Definition 定義

Understands and consistently applies coaching ethics and standards of coaching
定義: 瞭解並始終如一地應用教練道德規範與教練準則.

  • 1.01
    Demonstrates personal integrity and honesty in interactions with clients, sponsors and relevant stakeholders在與客戶、專案資助者和相關利益關係人的互動過程中,展現個人的正直誠信和誠實。
  • 1.02
    Is sensitive to clients’ identity, environment, experiences, values and beliefs對於客戶的身分認同(特性)、所處環境、經歷、價值觀與信念, 保持敏感.
  • 1.03
    Uses language appropriate and respectful to clients, sponsors and relevant Stakeholders運用適合且尊重的語言和客戶, 專案資助者, 及相關利益關係人進行溝通.
  • 1.04
    Abides by the ICF Code of Ethics and upholds the ICF Core Values遵守「國際教練聯盟的道德準則」, 並堅守「國際教練聯盟的核心價值」.
  • 1.05
    Maintains confidentiality with client information per stakeholder agreements and pertinent laws根據利益關係人協議書與相關法律, 對客戶資訊持續保密.
  • 1.06
    Maintains the distinctions between coaching, consulting, psychotherapy and other support professions堅持地區分「教練服務」和「顧問, 心理諮詢和其他專業助人工作」之間的差異.
  • 1.07
    Refers clients to other support professionals, as appropriate適時引薦客戶給其他專業助人工作者.

2

Embodies a Coaching Mindset 體現教練心態

Definition 定義

Engages in ongoing personal and professional learning and development as a coach. Works with coaching supervisors or mentor coaches as needed. Develops and maintains a mindset that is open, curious, flexible and client-centered.
定義:持續投入的個人與專業學習與發展。必要時與教練督導或教練導師合作。培養並維持開放、好奇、靈活且以客戶為中心的心態。

  • 2.01
    Acknowledges that clients are responsible for their own choices認知理解「客戶要對自己的選擇負責」
  • 2.02
    Engages in ongoing learning and development as a coach, including remaining aware of current coaching best practices and use of technology身為教練,持續投入自身的學習與發展,包括保持對最新教練最佳實務與科技應用的認知。
  • 2.03
    Develops an ongoing reflective practice to enhance one’s coaching發展持續反思的習慣,以提升自身教練能力
  • 2.04
    Remains aware of and open to the influence of biases, context and culture on self and others對於偏見、情境和文化之於教練自己和他人所產生的影響,保持覺察與開放的態度
  • 2.05
    Uses awareness of self and one’s intuition to benefit clients運用教練的自我覺察和直覺,讓客戶受益
  • 2.06
    Develops and maintains the ability to manage one’s emotions發展並維持管理自身情緒的能力。
  • 2.07
    Maintains emotional, physical, and mental well-being in preparation for, throughout, and following each session.在每次會談的準備階段、進行中及結束後,維持情緒、身體與心理安康的良好狀態。
  • 2.08
    Seeks help from outside sources when necessary必要的時候,向外部資源尋求協助
  • 2.09
    Nurtures openness and curiosity in oneself, the client, and the coaching process.在自己、客戶與教練過程中培養並維護開放與好奇的態度。
  • 2.10
    Remains aware of the influence of one’s thoughts and behaviors on the client and others保持覺察自己思想與行為對客戶及他人的影響。

B
Co-Creating the Relationship 共創關係

3

Establishes and Maintains Agreements 建立和維持合約

Definition 定義

Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.
定義:和客戶與利益關係人合作,建立清楚的協議內容,包括:教練關係、流程、計畫和目標;除針對整體教練的執行方式,也要針對每次教練會談方式,取得雙方同意。

  • 3.01
    Describes one’s coaching philosophy and clearly defines what coaching is and is not for potential clients and stakeholders向潛在客戶與利害關係人說明自己的教練理念,並清楚定義教練的範疇與非教練的範疇。
  • 3.02
    Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders, including commitment to working toward coaching goals針對後述內容取得雙方同意:教練關係中什麼合適、什麼不合適,教練服務會提供什麼、不提供什麼,以及客戶和利益關係人的責任與義務,包括承諾致力於達成教練目標
  • 3.03
    Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others針對後述內容取得雙方同意:教練關係的指導方針和特定因素,例如:後勤 (執行過程中的行政事務)、費用、時間安排、合約期間、合約終止、保密內容和其他相關事宜。
  • 3.04
    Partners with the client and relevant stakeholders to establish an overall coaching plan and goals與客戶及利益關係人合作,以建立整體教練計畫與目標
  • 3.05
    Partners with the client to determine client-coach compatibility與客戶合作,決定雙方 (客戶與教練) 是否適合一起工作?
  • 3.06
    Partners with the client to identify or reconfirm what they want to accomplish in the session與客戶合作:識別或者再次確認客戶在當次教練會談中想要實現什麼?
  • 3.07
    Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session與客戶合作一起界定:客戶相信他所需要提出或解決的議題,以達到客戶在這次會談中想要實現的結果
  • 3.08
    Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session與客戶合作一起界定或重新確認:在整個教練合約或單次教練會談當中,客戶想要實現的目標,以及成功達成目標的衡量標準
  • 3.09
    Partners with the client to manage the time and focus of the session與客戶合作以管理教練會談時間和會談焦點
  • 3.10
    Continues coaching in the direction of the client’s desired outcome unless the client indicates otherwise在客戶渴望的結果方向上,持續進行教練會談,除非客戶表示其他的想法
  • 3.11
    Partners with the client to close the coaching relationship in a way that respects the client and the coaching experience與客戶合作,以尊重客戶與教練經驗的方式停止教練關係。
  • 3.12
    Revisits the coaching agreement when necessary to ensure the coaching approach is meeting the client’s needs必要時重新檢視教練協議,以確保教練方式符合客戶的需求。

4

Cultivates Trust and Safety 培養信任和安全感

Definition 定義

Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.
定義:與客戶合作創造安全且支持的環境,讓客戶可以自由自在地分享;保持相互尊重且信任的教練關係。

  • 4.01
    Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs設法瞭解客戶所處的背景:包括他們的身份認同、所處環境、經歷、價值觀和信念
  • 4.02
    Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client對客戶的身份認同、觀點、風格和語言,展現尊重;調整教練方式服務客戶
  • 4.03
    Acknowledges and respects the client’s unique talents, insights and work in the coaching process在教練過程中,認知理解並尊重客戶的獨特天賦、洞察和行動
  • 4.04
    Shows support, empathy and concern for the client對客戶展現支持、同理和關懷
  • 4.05
    Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions認知理解並支持客戶表達「感受、觀點、擔心、信念和建議」
  • 4.06
    Demonstrates openness and transparency as a way to display vulnerability and build trust with the client公開透明地呈現教練自身的脆弱,與客戶建立信任關係

5

Maintains Presence 維持臨在狀態 (維持當下感)

Definition 定義

Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident
定義:全身心且有意識地與客戶同在當下,展現一種開放、靈活、可靠且自信的風格。

  • 5.01
    Remains focused, observant, empathetic and responsive to the client對客戶保持專注、觀察、同理和回應
  • 5.02
    Demonstrates curiosity during the coaching process在教練過程中展現好奇心
  • 5.03
    Remains aware of what is emerging for self and client in the present moment覺察當下自我與客戶正在展現的感受、想法與狀態。
  • 5.04
    Manages one’s emotions to stay present with the client管理自己的情緒,以保持與客戶同在當下
  • 5.05
    Demonstrates confidence in working with strong client emotions during the coaching process在教練過程中展現信心,可以和「強烈的客戶情緒」一起工作
  • 5.06
    Is comfortable working in a space of not knowing能夠舒適地在未知的(心理)空間中工作
  • 5.07
    Creates or allows space for silence, pause or reflection創造並給予靜默、暫停或反思的空間(與時間)

C
Communicating Effectively 有效溝通

6

Listens Actively 積極聆聽

Definition 定義

Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression
定義: 專注於客戶說了什麼? 沒說什麼? 以能夠更全面地理解客戶, 在他所處的系統架構中所溝通出來的內容, 以支持客戶的自我表述.

  • 6.01
    Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating考慮客戶的背景, 身份認同(特性), 環境, 經驗, 價值觀和信念, 以提升對客戶正在表達的事情的理解程度.
  • 6.02
    Reflects or summarizes what the client is communicating to ensure clarity and understanding反映或摘要客戶正在所傳達的內容,以確保明白與理解。
  • 6.03
    Recognizes and inquires when there is more to what the client is communicating能夠辨識出何時該進一步探詢, 客戶陳述內容背後, 有待揭露的資訊.
  • 6.04
    Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors留意, 覺察以及進一步探尋客戶的情緒, 能量的轉變, 非語言訊息或者其他值得關注的行為.
  • 6.05
    Integrates the client’s words, tone of voice and body language to determine the full meaning of what the client is communicating整合客戶的用字遣詞, 語氣語調和身體語言,以明確客戶正在所傳達的完整涵義。
  • 6.06
    Notices trends in the client’s behaviors and emotions across sessions to discern themes and patterns留意客戶在會談過程中的行為以及情緒的改變,以識別出主題與模式.

7

Evokes Awareness 喚起覺察

Definition 定義

Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy
定義:運用如強有力的提問、靜默、隱喻或類比等工具和技巧,引發客戶的洞察和學習。

  • 7.01
    Considers client experience when deciding what might be most useful考慮客戶的經驗, 以決定什麼可能是最有效的方式
  • 7.02
    Challenges the client as a way to evoke awareness or insight「挑戰客戶」,來喚起客戶的覺察或洞察
  • 7.03
    Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs問與客戶有關的問題, 例如思考方式、價值觀、需要、想要和信念
  • 7.04
    Asks questions that help the client explore beyond current thinking提問幫助客戶去探索更多「超越當前思維」的想法
  • 7.05
    Invites the client to share more about their experience in the moment邀請客戶更多地分享他們此時此刻 (正在經歷的) 體驗
  • 7.06
    Notices what is working to enhance client progress留意可以提升客戶進展的有效方式是什麼
  • 7.07
    Adjusts the coaching approach in response to the client’s needs調整教練方式,以回應客戶的需要
  • 7.08
    Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion幫助客戶識別影響他「目前與未來」的「行為模式, 思維模式或情緒模式」等因素.
  • 7.09
    Invites the client to generate ideas about how they can move forward and what they are willing or able to do邀請客戶思考:他們可以如何能夠繼續朝目標前進,以及他們願意做什麼、能夠做什麼?
  • 7.10
    Supports the client in reframing perspectives支持客戶以重塑觀點
  • 7.11
    Shares observations, knowledge, and feelings, without attachment, that have the potential to create new insights for the client不帶任何主觀想法、感受或判斷,乾淨地分享可能為客戶創造新洞察、在對話過程當中教練自身的「觀察、知識和感受」

D
Cultivating Learning and Growth 培養學習與成長

8

Facilitates Client Growth 促進客戶成長

Definition 定義

Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.
定義:與客戶合作將學習和洞察轉化為實際行動;在教練過程中促進客戶的自主性。

  • 8.01
    Works with the client to integrate new awareness, insight or learning into their worldview and behaviors與客戶合作,將新的覺察、洞察或學習整合進他們的世界觀和行為當中
  • 8.02
    Partners with the client to design goals, actions and accountability measures that integrate and expand new learning與客戶合作設計:可以整合並拓展新學習經驗的「目標、行動以及創造當責的衡量標準」
  • 8.03
    Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability認知理解並支持客戶發揮自主性地設計目標、行動與當責的方法
  • 8.04
    Supports the client in identifying potential results or learning from identified action steps支持客戶從已經確定的行動步驟當中,識別出可能的成果與學習
  • 8.05
    Invites the client to consider how to move forward, including resources, support and potential barriers邀請客戶思考如何可以繼續朝目標前進,包括資源、支援與潛在的阻礙
  • 8.06
    Partners with the client to summarize learning and insight within or between sessions在教練會談當中或在會談和會談之間,與客戶合作總結學習和洞察
  • 8.07
    Partners with the client to integrate learning and sustain progress throughout the coaching engagement與客戶合作,整合學習並在整個教練過程中維持進展。
  • 8.08
    Acknowledges the client’s progress and successes肯認並讚賞客戶的進展與成功。
  • 8.09
    Partners with the client to close the session與客戶合作以停止教練會談

附錄

Appendix: ICF Core Competencies Glossary of Terms 附錄:ICF 核心能力術語表

Accountability當責The responsibility to follow through on commitments and actions agreed upon during the coaching process.在教練過程中對所達成共識的承諾與行動負責並確實執行。
Agreement協議A formal document established between an ICF professional and the client(s)/sponsor(s) that outlines the terms, expectations, and conditions of their coaching relationship. It typically includes details such as the goals of the coaching, the duration and frequency of sessions, confidentiality policies, payment terms, cancellation policies, and the responsibilities of both the coach and the client.由 ICF 專業教練與客戶/贊助者共同訂立的正式文件,說明教練關係的條款、期望與條件。通常包含教練目標、期間與會議頻率、保密政策、付款條款、取消政策,以及教練與客戶各自的責任。
Analogy類比A comparison between two things that highlights similarities between them, often to explain or clarify a concept, process, or situation.將兩個事物作比較以突顯它們之間的相似性,通常用來說明或澄清一個概念、過程或情境。
Autonomy自主性The client’s ability to make independent decisions and take actions based on their own values and beliefs.客戶根據自身價值與信念做出獨立決定並採取行動的能力。
Beliefs信念Personal convictions, assumptions, and interpretations that shape how a client sees themselves, others, and the world.個人的信條、假設與詮釋,這些構成如何看待自己、他人與世界的框架。
Bias偏見A difference in the perception, interpretation, or judgment —shaped by internalized beliefs, values, preferences, and cultural assumptions — that can result in an inclination for or against an idea, object, group, or individual.由內化的信念、價值觀、偏好與文化假設所形塑的感知、詮釋或判斷差異,可能導致對某一理念、物件、群體或個人有利或不利的傾向。
Body Language肢體語言Non-verbal communication through gestures, facial expressions, and posture, which can provide insights into a client’s feelings and attitudes.透過手勢、臉部表情與姿勢等非語言方式傳達的訊息,能提供關於客戶感受與態度的洞察。
Challenges挑戰Thought-provoking interventions offered by the coach to disrupt the client’s habitual patterns, assumptions, or narratives.由教練提出的引發反思的介入,旨在打斷或改變客戶的慣性模式、假設或既有敘事。
Client客戶The individual, team, or group member being coached, the coach being coached, mentored, or supervised, or the coach in training.接受教練對象的個人、團隊或團體成員,包括正在接受教練的教練、被指導或被督導的教練,以及教練培訓中的學員。
Client Systems客戶系統The network of relationships and environments that influence the client’s life and decisions.影響客戶生活與決策的一系列關係網絡與環境。
Coach Supervisor教練督導An experienced coach who engages in reflective dialogue and a collaborative process with a coach (or group of coaches) for personal, professional, and ethical development and learning.教練督導(教練監督者):具經驗的教練,透過反思性對話與合作程序與單一或多位教練互動,以促進個人、專業與倫理面的成長與學習。
Coaching Approach教練方法The specific methods and techniques used by a coach to facilitate client growth and development.教練用以促進客戶成長與發展的具體方法與技術。
Coaching Engagement教練參與The structured interaction between an ICF professional and the client(s)/sponsor(s). This engagement encompasses the entire coaching process, including the initial assessment, goal setting, regular coaching sessions, progress tracking, and evaluation of outcomes.由 ICF 專業人員與客戶/贊助者之間建立的結構化互動,涵蓋整個教練程序,包括初期評估、目標設定、定期教練會談、進度追蹤與成果評估。
Coaching Philosophy教練理念The underlying theory, beliefs and principles, that guide a coach’s practice and interactions with clients.指引教練實務與與客戶互動的基本理論、信念與原則。
Coaching Relationship教練關係A relationship that is established by the ICF Professional and the Client(s)/Sponsor(s) under an agreement or a contract that defines the responsibilities and expectations of each party.由 ICF 專業人員與客戶/贊助者在協議或合約下建立的關係,明確界定雙方的責任與期望。
Confidentiality保密性The protection of any information obtained in or around the coaching relationship unless there is a legal reason or requirement, a threat of harm, or written consent to release is given by the client.保護在教練關係中或與其相關所取得的任何資訊,除非有法律原因或要求、有傷害威脅,或客戶書面同意公開該資訊。
Context情境The unique combination of circumstances, experiences, culture, identity, environment, and worldview that shape how a person understands themselves, others, and the world.由一個人理解自己、他人與世界的方式所形成的獨特組合,包括情況、經驗、文化、身分、環境與世界觀。
Culture文化The shared values, beliefs, language, communication, norms, and practices of a group that help define them as a collective and which influence behavior and decision-making.一個團體共享的價值觀、信念、語言、溝通方式、規範與實踐,這些要素定義群體身份並影響其行為與決策。
Empathy同理心The ability to understand and share the feelings of another person.理解並分享他人感受的能力。
Energy Shifts能量轉移Changes in a client’s emotional or physical energy levels, which can impact their engagement and progress in coaching.客戶情緒或身體能量水準的變化,這些變化會影響其在教練中的投入與進展。
Environment環境The physical and social surroundings that affect a client’s experiences and decisions.影響客戶經驗與決策的物理與社會周遭,包括場所、資源、社交網絡與外在條件。
Experiences經驗The events and interactions that shape a client’s perceptions, beliefs and behaviors.形成客戶感知、信念與行為的事件與互動。
Grounded安在Being stable and centered, often referring to a coach’s ability to remain calm and focused during sessions.保持穩定與專注的狀態,指教練在會談中能夠保持冷靜、中心化與情緒穩定,以提供清晰、穩定的支持並有效回應客戶的需求。
Helping/Support Professions協助與支持專業Fields such as counseling, therapy, and social work that provide assistance and support to individuals, sometimes overlapping with coaching practices.提供個人幫助與支持的領域,例如諮商、治療與社會工作,這些專業有時在實務與目標上與教練工作重疊,且在倫理、邊界與介入方式上各有不同。
Identity身分認同The client’s sense of self, including their values, beliefs, cultural background, roles, lived experiences, personality, and the ways they see and define themselves in the world.個人對自我的感受與定義,包括其價值觀、信念、文化背景、社會角色、生活經驗、人格特質,以及他們如何在世界中看待與定位自己。
Insights洞察New understandings or realizations that emerge during the coaching process, leading to personal growth.在教練過程中產生的新理解或覺察,促成個人成長與行動改變。
Knowledge知識Information or skills, gained through study, observation, practice, or direct experience.透過學習、觀察、練習或直接經驗所獲得的資訊或技能。
Measure of Success衡量成功指標Criteria used to evaluate the effectiveness and outcomes of the coaching process.用來評估教練過程成效與成果的標準,包括具體目標達成度、行為改變的持續性、客戶滿意度、關鍵績效指標的改善,以及客戶自我感受與能力增長。
Mentor Coach教練導師An experienced coach who provides a collaborative learning process (mentor coaching) through which feedback is provided to another coach based on observed or recorded coaching sessions, to further develop their unique coaching style and skills in alignment with the ICF Core Competencies.經驗豐富的教練,透過觀察或錄音的教練會談提供回饋,以協助另一位教練透過協作式學習程序(導師教練)發展其獨特風格與技能,並與 ICF 核心能力保持一致。
Metaphor隱喻A figure of speech in which one thing is described as another, creating an implicit comparison. In coaching, metaphors are used to help clients understand their experiences, feelings, or situations by relating them to more familiar or vivid concepts.一種修辭手法,將一事物描述為另一事物以形成隱含比較。在教練中,隱喻用來將客戶的經驗、感受或處境連結到較為熟悉或生動的概念,幫助他們更清楚地理解、重新詮釋或探索新的觀點。
Observations觀察The act of noticing and interpreting behaviors and patterns in a client’s actions and interactions.注意並解讀客戶行為與互動中出現的模式、非語言訊號與語言內容,為教練提供可用來反饋、探索假設與設計介入的具體資訊。
Partners (with)/Partnering夥伴關係Coach and client working collaboratively toward a common, client-centered goal which supports, encourages, and honors the client’s autonomy in the coaching process.教練與客戶共同合作,朝向以客戶為中心的共同目標前進,支持、鼓勵並尊重客戶在教練過程中的自主性。
Perceptions感知The way clients interpret and understand their experiences and surroundings.客戶對其經驗與周遭環境的解讀與理解方式,包含他們注意到的事實、賦予意義的方式與由此形成的信念與反應。
Powerful Questioning強效提問The use of thought-provoking questions to stimulate deeper thinking and reflection in clients.運用能激發深度思考與反省的開放式、挑戰性與聚焦性問題,引導客戶探索信念、假設、選項與行動,促成覺察、責任感與可行的下一步。
Presence當下The coach’s ability to be fully attentive and engaged with the client during sessions.教練在會談中能夠全然專注並投入,展現覺察、即時回應與情感穩定,以創造一個安全、接納且富有支持性的空間,促進客戶的深度探索與行動。
Progress進展The advancement or improvement in a client’s goals and development through the coaching process.客戶透過教練過程在目標與個人成長上的前進或改善,包含可觀察的行為改變、技能提升、目標達成的里程碑,以及客戶對自身能力與信念的正向轉變。
Reflective Practice反思實踐The process of self-examination and learning from one’s experiences to improve coaching skills and effectiveness.透過自我檢視與系統化回顧自身經驗、決策與互動,從中學習並持續改進教練技巧與效能。反思實踐包含記錄會談要點、分析成功與挑戰、尋找模式與偏差,以及據此調整策略與行動計畫,以提升專業成長與對客戶的支持成效。
Reframing Perspective重構觀點Supporting the client to see a situation, belief, or experience in a new way, so they can discover new meaning, insight, or possibilities.協助客戶以新的角度看待某個情境、信念或經驗,從而發現不同的意義、選擇或可能性。
Manage One’s Emotions管理情緒The ability to recognize, understand, and navigate one’s emotional responses in a healthy and intentional way.辨識、理解並有意識地導航自己的情緒反應,以健康且有目的的方式回應內外刺激,從而保持判斷力、穩定性與行動力。
Session會談A period of time when a coach and client have a coaching conversation教練與客戶進行教練對話的時間段,包含設定目標、探索議題、覺察與行動計畫的討論,目的是促進客戶的學習、決策與前進。
Sponsor贊助者The entity (including its representatives) or individual paying for and/or arranging or defining the coaching services to be provided. This includes those having parental responsibility for minors.支付、安排或界定教練服務的實體(或其代表)或個人,包含為未成年人負有監護責任者。
Stakeholder利害關係人An individual, usually within an organization, who has an interest in a client’s progress through coaching通常為組織內對客戶在教練過程中進展有關切或利益的個人,可能影響或受教練成果影響,包含主管、人力資源代表、團隊成員或其他相關決策者。
Strong Client Emotion強烈的客戶情緒Intense emotional responses or experiences expressed by the client during a coaching session.客戶在會談中表現出的強烈情感反應或體驗,可能包括激動、悲傷、憤怒、恐懼或極度喜悅,這些情緒會顯著影響對話節奏與內容,並且需要教練以穩定、同理且專業的方式接納、支持與引導,確保安全、促進覺察並連結到有建設性的下一步行動。
Style風格The unique manner in which a coach interacts with clients and conducts sessions.教練與客戶互動及進行會談的獨特方式,包含語調、問話偏好、反饋方式、體現的價值觀與流程選擇,反映教練的個人特質與專業取向並影響客戶體驗與成效。
Success成功The achievement of goals and positive outcomes through the coaching process.透過教練過程達成設定目標並產生正向成果
Technology科技工具Tools, platforms, and systems used by coaches to enhance the coaching process. This may include digital coaching platforms, apps for self-coaching, videoconferencing tools, and AI systems that facilitate goal tracking, communication, and progress monitoring教練用來強化教練流程的工具、平台與系統,包含數位教練平台、個人自我教練應用程式、視訊會議工具、筆記與評估系統,以及利用人工智慧協助目標追蹤、溝通與進展監測的解決方案。
Value or Values價值觀The principles and standards that guide a person’s behavior and decision-making.指引個人行為與決策的核心原則與標準
Well-Being安康A person’s emotional and psychological state of overall health and happiness, encompassing resilience, positive emotions, and effective coping with life’s challenges.個人整體健康與幸福的情緒與心理狀態,涵蓋復原力、正向情緒與有效應對生活挑戰。
Without Attachment不帶任何主觀看法The practice of engaging in the coaching process without being overly invested in specific outcomes, allowing for flexibility and openness.在參與教練過程時不對特定結果過度投入,保持彈性與開放。
Worldview世界觀The overall perspective from which a person sees and interprets the world, influencing their beliefs, values, and actions.一個人看待和解釋世界的整體視角,影響其信念、價值觀與行為。

ICF Core Competencies

This translation of the 2025 ICF Core Competencies was developed by the Taiwan Chapter of ICF and published June 1, 2026. The original 2025 ICF Core Competencies are available on the ICF website at: The Gold Standard in Coaching | ICF – Core Competencies (coachingfederation.org).

ICF 核心能力

本 2025 年 ICF 核心能力之翻譯由 ICF 台灣分會製作,並於 2026 年 6 月 1 日發布。2025 年 ICF 核心能力英文原文可於 ICF 官方網站查閱:The Gold Standard in Coaching | ICF – Core Competencies (coachingfederation.org).

原始資料連結:coachingfederation.org · 發布日期:April 1, 2026 · rev. 09.08.25

翻譯者:楊世凡 Cindy Yang / 葉書芸 Tiffany Yeh / 胡燕 Ann Hu / 許偉龍 Jedidiah Alex Koh

© International Coaching Federation